Dalightfull is a design company, that works with third-party printers to create our array of apparel and accessories.
As such, we do not offer refunds at this time for sizing issues. Claims for refunds on misprinted, damaged or defective products are valid. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.
Please email all inquiries to firstname.lastname@example.org outlining the issue and we will do our best to help you further.